Getting started
Sign in to your workspace
How staff sign in to the firm's workspace, what to do with an invite, and how to reset a password.
- Who:
- Everyone
- Where:
- Dashboard and workspace
- Updated:
Your firm uses two web addresses:
- The dashboard, at app.zrico.com, where owners and admins manage members, billing and settings, and where everyone has their account.
- Your firm’s workspace, at yourfirm.zrico.app, where everyone uses AI.
Your dashboard account is the one account you need for both.
Open the workspace
Sign in to the dashboard and select Open workspace. You go straight into your firm’s workspace, signed in.
You can also go to your firm’s workspace address directly and select Sign in with Zrico. If you’re already signed in to the dashboard, you’re in. Otherwise you sign in to the dashboard first, with your two-factor code if you use one.
Only members of your firm can open its workspace. Anyone else sees You can’t open this workspace.
The first time you open the workspace, it shows the terms of use. Read them and select I accept.
First time? Accept your invite
When someone at your firm invites you, you get an email with an Accept invitation button. The link works for 7 days. It opens the dashboard, where you create your account (or sign in, if you already have one) with the email address the invite was sent to. Then select Open workspace.
If your invite has expired, ask an owner or admin to resend it.
Forgot your password
On the dashboard sign-in page, select Forgot password? and enter your email. If an account exists, we send a reset link that expires in 30 minutes. Resetting your password signs you out of your other sessions.
Signing out
Signing out of the dashboard doesn’t sign you out of the workspace, and the reverse is also true. On a shared computer, sign out of both.