Billing and account
Billing and seats
The price, the free trial, the AI usage included with each seat, adding and removing seats, invoices, and what happens if a payment fails.
- Who:
- Owners and admins
- Where:
- Dashboard
- Updated:
Zrico is $39 per seat per month, with a 5-seat minimum, billed monthly in advance to your card through Square, our payment provider. Charges are processed on or shortly after each billing date; Billing shows the date of the next one. There is no setup fee and no annual contract. Prices are in US dollars.
The free trial
New firms get 30 days free, with a card on file. The first charge is on day 31 for the number of seats you have that day. We email you 3 days before. Seat changes are free during the trial, and you can have up to 50 seats while it lasts.
One free trial per card and per email address.
AI usage included
Every seat includes AI usage, pooled across the firm, so a busy person can use more than their share as long as the firm stays within the total. The trial includes a smaller amount. It resets on the 1st of each month, and adding seats raises it straight away. The dashboard’s Usage page shows how much has been used.
All models draw on the same budget at their own per-token prices. You can see where it goes on the usage report.
When your firm reaches 80% of its included usage, owners and admins get an email. At 100%, AI replies pause until the 1st of the next month, or until you add seats or extra AI usage (Storage and add-ons).
Add or remove seats
On Billing, change the number under Seats, select Review change, then Confirm.
- Adding seats is charged now, prorated to your next charge date.
- Removing seats takes effect at the next charge. You can’t go below the seats in use (members plus pending invites); remove people or revoke invites first.
Card and invoices
To change the card, select Update card under Payment method. A new card also pays any open invoice straight away. Card details go to Square; we never see them.
Invoices on the Billing page lists each charge.
If a payment fails
The firm’s status becomes past due and owners get an email. The workspace keeps running for 7 days while the payment is retried (1, 3 and 5 days after it failed); update the card on Billing to fix it. If it’s still unpaid after 7 days, the workspace is suspended: nobody can sign in, your data is kept, and the workspace resumes as soon as billing is resolved.
Questions about a charge? Email support@zrico.com.